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FAQ
🧺 How does the picnic service work?
Choose your picnic set, pick a location and time, and we’ll deliver everything for a perfect picnic experience. No hassle—just arrive and enjoy!
🥖 What’s included in each picnic set?
Every set includes fresh local products, a picnic blanket, utensils, and everything you need for a comfortable outdoor meal. Gourmet sets also come with a complimentary bottle of wine.
👥 How many people does each picnic set serve?
Each picnic set is designed for two people and includes everything needed for a comfortable outdoor experience. If you need a picnic for more people, simply increase the number of sets when placing your order.
💐 Can I order a special picnic for a specific event?
Whether it's a bachelorette party, a birthday, or a proposal, our picnic will make the event unique. We will help make it memorable and offer special items to enhance the experience.
🎈 Can I add extras to my picnic?
Yes! You can personalize your experience with flowers, balloons, candles.
📍 Where can I have my picnic?
We deliver to 5 iconic locations:
🧭 Can I change the picnic location?
We currently offer one of our five recommended locations. However, if you would like to change your selected location, please contact us and we will do our best to accommodate your request.
🌧 What happens if the weather is bad?
If rain is expected, we’ll contact you in advance to reschedule.
📅 How far in advance should I book?
We accept orders with a minimum of 24 hours' notice to ensure availability of fresh products and guarantee that everything will be perfectly prepared for your picnic. We recommend booking at least 72 hours in advance to guarantee availability.
⚠️ What if I have food allergies or dietary restrictions?
If you have any allergies or dietary restrictions, please let us know when placing your order. We will do our best to accommodate your needs and adjust the picnic set accordingly.
🔄 Can I cancel or reschedule my picnic?
You can cancel or reschedule up to 72 hours in advance for a full refund. If you cancel within 72 hours, you will receive a 50% refund. Cancellations made within 24 hours are non-refundable.
❓How can I contact you if I’m running late or can’t find the location?
After placing your order on our website, you will receive email instructions with the location details. Additionally, you can contact us via WhatsApp for support if you need assistance.
Still have questions? 📞 Contact us!
Choose your picnic set, pick a location and time, and we’ll deliver everything for a perfect picnic experience. No hassle—just arrive and enjoy!
🥖 What’s included in each picnic set?
Every set includes fresh local products, a picnic blanket, utensils, and everything you need for a comfortable outdoor meal. Gourmet sets also come with a complimentary bottle of wine.
👥 How many people does each picnic set serve?
Each picnic set is designed for two people and includes everything needed for a comfortable outdoor experience. If you need a picnic for more people, simply increase the number of sets when placing your order.
💐 Can I order a special picnic for a specific event?
Whether it's a bachelorette party, a birthday, or a proposal, our picnic will make the event unique. We will help make it memorable and offer special items to enhance the experience.
🎈 Can I add extras to my picnic?
Yes! You can personalize your experience with flowers, balloons, candles.
📍 Where can I have my picnic?
We deliver to 5 iconic locations:
- Barceloneta Beach – Picnic by the Sea
- Bunkers del Carmel – Best City View
- Montjuïc Hill – Nature & City Panorama
- Ciutadella Park – Green Oasis in the City
- Muñoz Ramonet Gardens – Hidden Gem in the City
🧭 Can I change the picnic location?
We currently offer one of our five recommended locations. However, if you would like to change your selected location, please contact us and we will do our best to accommodate your request.
🌧 What happens if the weather is bad?
If rain is expected, we’ll contact you in advance to reschedule.
📅 How far in advance should I book?
We accept orders with a minimum of 24 hours' notice to ensure availability of fresh products and guarantee that everything will be perfectly prepared for your picnic. We recommend booking at least 72 hours in advance to guarantee availability.
⚠️ What if I have food allergies or dietary restrictions?
If you have any allergies or dietary restrictions, please let us know when placing your order. We will do our best to accommodate your needs and adjust the picnic set accordingly.
🔄 Can I cancel or reschedule my picnic?
You can cancel or reschedule up to 72 hours in advance for a full refund. If you cancel within 72 hours, you will receive a 50% refund. Cancellations made within 24 hours are non-refundable.
❓How can I contact you if I’m running late or can’t find the location?
After placing your order on our website, you will receive email instructions with the location details. Additionally, you can contact us via WhatsApp for support if you need assistance.
Still have questions? 📞 Contact us!
